We list our authorised retailers to help pet owners purchase with confidence. When you buy Wanpy or Taste of the Wild from an authorised retailer, you are purchasing products that are: • Officially imported by us • AVA-approved for sale in Singapore • Accompanied by valid health certifications • Stored and handled according to proper standards This ensures product authenticity, safety, and quality assurance.

When you purchase from an authorised retailer listed on our website: • You are eligible for our return/refund/exchange support in the event of genuine quality-related issues. • You receive products that are directly imported from the factory. • You can be assured the products comply with Singapore’s regulatory requirements. We are able to provide after-sales support only for products distributed through our authorised channels.

Products sold by non-authorised or parallel importers: • May not be AVA-approved for sale in Singapore • May not come with valid health certification • May not have been stored or transported according to proper standards • Are not covered under our official return/refund policy We will not be able to verify the authenticity or quality of such products, and therefore cannot provide support for them.

Please refer to the official list of authorised retailers published on this page. If a store is not listed, feel free to contact us to verify before making a purchase.

AVA (Animal & Veterinary Authority / SFA regulatory requirements) approval and health certification ensure that: • The products are legally imported • The products meet Singapore’s safety standards • The ingredients and manufacturing processes comply with regulatory requirements This protects both you and your pet.

Yes. We may progressively include additional brands under our official distribution. Please check this page regularly for updates.